Saturday, July 21, 2007

What’s Wrong With Raleigh’s Restaurants: Poor Food. Poor Service

For the third time in as many weeks, I’ve experienced the worst in restaurant dining. First it was Crazy Fire then Ben’s Place, and now Steak ‘n Shake. 
1. After being seated, waited 6 minutes for a server to come over to our table.
2. Saw our order under the hot lamps waiting for the server to pick it up. Was there for 5 minutes.
3. Noticed my server going to the washroom with cleaning equipment and mop.
4. I went to the counter to pick the orders up myself.
5. One of the three orders was wrong, even after the server repeated it back to me
6. Banana Frozen Yogurt shake was sour and not edible.

The result? They’ve lost me as a loyal guest. Guests have the power to slay restaurants to their feet in a slow but agonizing death by spreading the word in blogs such as this one and in the various online dining reviews, such as Yahoo’s Dining Review. It’s time to let restaurant managers and owners know that people are fed up with mediocre food and service.

Posted by jcohen in • Restaurant Marketing
(5) Comments • (0) Trackbacks • Permalink

Next entry: Restaurant Marketing: The Schlotzsky's Success Story

Previous entry: Restaurant Marketing: Uno's Selling Papa John's Pizzas?

  1. Yeah actually very
    friendly for the lecturer it was pleasant to read about this good topic! If you need to get a great job firstofall you need resume writing services. Study and don’t forget - if you have to work and study at the same time, there areexperts who are ready to guidance you with your resume when you under time compression and looking for a great job.

    WrightMilagros33  on  05/04  at  03:39 PM

  2. Decoration became very important to the wealthy about the sixteenth century as well. Stylish furniture was ornately carved and included turnings made on foot-pedal lathes. Until the mid seventeenth century most furniture was constructed by joiners who made furniture much as they made houses

    leather sectionals  on  05/25  at  12:52 AM

  3. Food For The Poor is the number one international relief and development charity in the United States, feeding 2 million poor every day. Our Christian relief programs and projects are helping children and the poorest of the poor by providing food, housing, health care, education, water projects, emergency relief and micro-enterprise assistance in the Caribbean and Latin America.Facebook apps

    .(JavaScript must be enabled to view this email address)  on  07/12  at  01:19 AM

  4. Hi..
    I too face the worst experience in restaurant..The food they provided was so bad..Thanks for your post..

    facebook backgrounds

    facebook backgrounds  on  07/17  at  05:12 AM

  5. Hi,
    Providing food without delay is very important for restaurant.But i went to one restaurant in newyork.I have been waiting for 45 minutes.Really I hate waiting.It was a very bad experience for me.

    square peg web

    .(JavaScript must be enabled to view this email address)  on  07/23  at  05:50 AM

Name:

Email:

Location:

URL:

Smileys

Remember my personal information

Notify me of follow-up comments?

Submit the word you see below:


Back to main

Powered by RestaurantMarketing.com